Appointments

Doctors appointments are available Monday to Friday from 8.00am to 6.30pm.

Nurses appointments are available Monday to Friday from 8.50am to 6.15pm.

Our Appointment Policy

There is a range of Healthcare professionals working at the surgery providing a range of services.

You may not always need to see a doctor, and, in fact, you can often get an appointment sooner with another member of the team e.g. Nurse Practitioner for minor illness advice.   Our reception staff will help guide you to the most appropriate member of the clinical team.

Examples of the most common tasks undertaken by our nursing team (by appointment).

How do I make an appointment?

Appointments can be made either:

• by telephone on the appointment line 01992 622324 between 8.00am and 6.30pm, or
• by calling in person during reception hours between 8.00am to 6.30pm.
• online by requesting a telephone appointment (using our secure online services)

How do I cancel an appointment?

If you can’t keep your appointment, please let us know by calling 01992 622324 or faxing us on 01992 636900 as soon as possible so that we can make it available to another patient.

GP Service 24 Hours a Day (Out of Hours)

Did you know you can access a GP 24 hours a day 7 seven days a week.

Between the hours of 8.00am - 6.30pm you can contact the surgery on 01992 622324.

Between the hours of 6.30pm - 8.00am you can contact the Out of Hours Service on 111.

Calls to the NHS 111 service are free of charge from both landline and mobile numbers.

Information regarding you and your medical condition will be taken, then a doctor or nurse will talk to you and asses your health needs over the phone, you will then either:

• Be given health care advice over the phone
• Be asked to attend a local primary care centre
• Receive a home visit from a doctor or nurse

Accident and Emergency

If you are not sure whether you should attend A&E, you can always telephone the numbers above during the appropriate hours and ask for advice.

A&E and 999 are emergency services that should only be used when people are badly injured or show symptoms of critical illness.
You should dial 999 if someone has:

• Chest pains
• Heavy blood loss
• A deep wound such as a stab wound
• Difficulty in breathing
• Severe burns
• Become unconscious

Appointment Related Topics

Urgent Appointments

Home Visits

Telephone Advice